When Crisis Strikes, Be Ready
Every organization will eventually face a cybersecurity incident – it’s not a matter of if, but when. The difference between a manageable security event and a business-threatening crisis lies in preparation. Our Incident Response Planning services go beyond generic templates to create comprehensive, tested, and actionable response strategies tailored specifically to your organization, your threats, and your business priorities.
The Incident Response Reality
Modern cyber incidents are more complex and damaging than ever before:
Sophisticated Attack Techniques
- Multi-stage attacks that unfold over weeks or months
- Living off the land techniques using legitimate tools and processes
- Supply chain compromises affecting third-party dependencies
- Ransomware operations with data exfiltration and extortion components
Business Impact Amplification
- Operational disruption affecting critical business processes
- Regulatory obligations with strict notification timelines
- Reputation damage through public disclosure and media coverage
- Legal liability for data breaches and privacy violations
Response Complexity
- Multiple stakeholder coordination across technical, legal, and business teams
- Evidence preservation while maintaining business operations
- Communication management with customers, partners, and regulators
- Recovery orchestration to restore normal operations safely
Regulatory and Legal Pressures
- Mandatory breach notification with tight timelines
- Industry-specific requirements for incident handling and reporting
- Legal discovery obligations that affect response activities
- Insurance claim requirements that need specific documentation
Our Comprehensive Planning Approach
Threat-Informed Planning
We build response plans based on realistic threat scenarios:
Threat Landscape Analysis
- Industry-specific threats that target your sector
- Organizational threat modeling based on your assets and attack surface
- Attack technique mapping to understand how threats might manifest
- Threat intelligence integration to stay current with evolving risks
Scenario Development
- Realistic attack scenarios based on current threat intelligence
- Business impact scenarios that consider your specific operational dependencies
- Escalation scenarios that account for how incidents can grow and spread
- Multi-vector incidents that combine different attack techniques
Organizational Integration
We ensure your response plan fits your organization:
Stakeholder Identification and Roles
- Technical response team roles and responsibilities
- Business leadership decision-making authority and communication roles
- Legal and compliance team integration and coordination
- External partner coordination including vendors, law enforcement, and regulators
Communication Planning
- Internal communication protocols and escalation procedures
- External communication strategies for customers, partners, and media
- Regulatory notification procedures and timeline management
- Crisis communication messaging and spokesperson designation
Business Continuity Integration
- Critical process identification and protection priorities
- Alternative process activation and management
- Recovery sequencing to restore operations safely and efficiently
- Vendor and supplier communication and coordination
Technical Response Framework
We develop detailed technical procedures:
Detection and Analysis
- Incident classification criteria and severity levels
- Evidence collection procedures and chain of custody requirements
- Forensic investigation protocols and tool utilization
- Threat hunting procedures to identify additional compromise
Containment and Eradication
- Containment strategies for different types of incidents
- System isolation procedures and network segmentation
- Malware removal and system cleaning procedures
- Vulnerability remediation to prevent reinfection
Recovery and Post-Incident Activities
- System restoration procedures and validation steps
- Monitoring enhancement to detect related or follow-on attacks
- Lessons learned processes to improve future response
- Documentation requirements for legal and compliance purposes
Service Components
Phase 1: Assessment and Planning
- Current State Assessment: Evaluation of existing incident response capabilities and gaps
- Threat Analysis: Identification of relevant threats and attack scenarios for your organization
- Stakeholder Mapping: Identification of key roles and responsibilities across your organization
- Requirements Definition: Establishment of response objectives and success criteria
Phase 2: Plan Development
- Response Procedures: Detailed step-by-step procedures for different types of incidents
- Communication Plans: Internal and external communication strategies and templates
- Technical Playbooks: Specific technical procedures for containment, eradication, and recovery
- Legal and Compliance Integration: Procedures to meet regulatory and legal requirements
Phase 3: Testing and Validation
- Tabletop Exercises (TTX): Scenario-based discussions to test decision-making and coordination
- Technical Simulations: Hands-on testing of technical response procedures
- Communication Drills: Practice of internal and external communication procedures
- Plan Refinement: Updates and improvements based on testing results
Phase 4: Implementation Support
- Team Training: Comprehensive training for all incident response team members
- Tool Integration: Implementation of necessary tools and technologies
- Documentation Finalization: Creation of final playbooks and reference materials
- Ongoing Support: Regular plan updates and continuous improvement
Specialized Incident Response Areas
Ransomware Response
- Ransomware-specific procedures for containment and recovery
- Backup validation and restoration procedures
- Payment decision framework and negotiation support
- Law enforcement coordination and evidence preservation
Data Breach Response
- Data breach assessment procedures and impact analysis
- Notification obligations management and timeline compliance
- Credit monitoring and customer support procedures
- Regulatory coordination and response management
Operational Technology (OT) Incidents
- Safety-first response procedures for industrial environments
- OT system isolation without disrupting critical operations
- Engineering workstation containment and recovery
- Regulatory notification for critical infrastructure sectors
Cloud Environment Incidents
- Cloud-specific response procedures for AWS, Azure, and Google Cloud
- Container and serverless incident response considerations
- Cloud forensics and evidence collection procedures
- Multi-cloud coordination for hybrid environments
Why Choose Seguri for Incident Response Planning?
Real-World Experience
Our team brings practical incident response experience:
- Hands-on response experience across diverse industries and incident types
- Technical expertise in forensics, malware analysis, and threat hunting
- Business perspective understanding operational impact and recovery priorities
- Regulatory experience with breach notifications and compliance requirements
Customized Approach
We don’t believe in one-size-fits-all incident response:
- Organization-specific procedures that fit your culture and capabilities
- Threat-informed planning based on your actual risk landscape
- Business-aligned priorities that protect what matters most to your organization
- Scalable procedures that work for incidents of varying severity
Comprehensive Testing
Our testing approach validates your entire response capability:
- Realistic scenarios based on current threat intelligence
- Cross-functional testing involving all relevant stakeholders
- Technical validation of procedures and tools
- Continuous improvement based on testing results and lessons learned
Ongoing Partnership
We support your incident response capability over time:
- Regular plan updates to address new threats and organizational changes
- Refresher training to maintain team readiness
- Incident support when you need expert assistance during actual incidents
- Capability maturation to enhance your response effectiveness over time
Expected Outcomes
Enhanced Incident Response Capability
- Faster response times through clear procedures and trained teams
- Better decision-making with pre-established frameworks and criteria
- Improved coordination across technical, business, and legal teams
- More effective containment and eradication of threats
Business Risk Reduction
- Reduced incident impact through faster, more effective response
- Regulatory compliance with notification and response requirements
- Reputation protection through professional incident management
- Business continuity maintenance during security incidents
Organizational Resilience
- Cultural readiness for incident response across your organization
- Stakeholder confidence in your ability to manage security incidents
- Competitive advantage through superior incident response capability
- Insurance optimization with demonstrated incident response maturity
Get Started with Incident Response Planning
Hoping for the best while preparing for the worst is the foundation of resilient cybersecurity. Our Incident Response Planning services provide the comprehensive preparation you need to turn potential crises into well-managed events that minimize business impact and protect your organization’s reputation.
From threat-informed planning through realistic testing and ongoing support, we’re your partner in building incident response capability that gives you confidence in the face of cyber threats.
Ready to prepare for the inevitable? Let’s work together to build an incident response capability that protects your business when it matters most.
Related Resources
Blog Posts
- From Plan to Playbook
- OT Incident Response Planning: Beyond Traditional Playbooks
- Cyber Incident Reporting for Critical Infrastructure Act: CIRCIA
- Why Your Phishing Simulations Might Be Hurting More Than Helping